VOICE SUPPORT
Get instant technical help with real-time voice chat and screen sharing. Perfect for complex issues that need live guidance from our expert technicians.
WHY VOICE SUPPORT?
Some problems are just easier to fix when you can talk directly with an expert
Live Voice Chat
Talk directly with expert technicians in real-time via Discord voice channels
Screen Sharing
Share your screen so we can see exactly what you're experiencing
Instant Resolution
Most issues resolved in under 30 minutes with guided step-by-step help
Expert Technicians
Certified professionals with deep knowledge of game servers and hosting
HOW IT WORKS
Purchase Credits or Check Balance
Buy voice support credits or check if your plan includes free sessions
Schedule or Request Session
Book a time slot or request immediate support via Discord bot command
Join Voice Channel
Connect to your private Discord voice channel when notified
Share Screen & Get Help
Share your screen and work directly with our technician to resolve the issue
PERFECT FOR
Voice support is ideal for complex issues that benefit from real-time guidance
Server Migration
Live guidance through complex server migrations with data backup verification
Mod Installation
Real-time help installing and configuring complex mod packs and plugins
Performance Tuning
Expert optimization of server settings while monitoring performance metrics
Configuration Help
Step-by-step guidance through advanced server configuration files
Troubleshooting
Diagnose and fix issues in real-time with direct access to error logs
Custom Setups
Get help implementing custom server configurations and unique requirements
SIMPLE PRICING
Choose the plan that works best for your needs
Basic Plans
Pay as you go
- 30-minute sessions
- Screen sharing included
- Technical issue resolution
- Session recording access
- Email summary afterwards
Premium Plans
Then £4 per session
- All Basic features
- 3 free sessions monthly
- Priority queue placement
- Extended 60-min sessions
- Direct technician callback
- 24/7 availability
Enterprise Plans
Included with plan
- All Premium features
- Unlimited voice sessions
- Dedicated support technician
- No session time limits
- Custom scheduling
- Emergency on-call access
- VIP support channel
WHAT CUSTOMERS SAY
"Voice support saved me hours! The technician walked me through mod installation and we had it working in 15 minutes."
"Best support I've ever received. Screen sharing made all the difference - they saw the issue immediately and fixed it."
"£5 well spent! Tried fixing it myself for 2 hours. Voice support resolved it in 10 minutes with screen share."
READY TO GET INSTANT HELP?
Stop struggling with complex issues. Get expert help in minutes with voice support!